Rethinking the Website’s Role
When I first started this project, I assumed that Flipboard didn’t offer a web-based content experience at all. Based on the homepage, it looked like the site was only promoting the mobile app—so I initially began designing a standalone content browsing page.
But as I explored further, I discovered that the web version did exist—it was just difficult to find due to how the user flow and structure were set up. That moment shifted the entire direction of the project. The issue wasn’t the absence of functionality, but the lack of clarity and visibility in how that functionality was presented. This realization taught me that users—and even designers—can make incorrect assumptions when information isn’t clearly surfaced. From that point on, the focus of the redesign became about highlighting value, supporting user expectations, and giving the homepage a more meaningful role in the experience.
Through this process, I learned that UX isn’t always about creating new features—it’s often about helping users better access what already exists.
User Needs Insight
User testing revealed two recurring themes:
- New users needed a simple, upfront explanation of what Flipboard is.
- Users across devices expected a consistent and predictable layout, especially in the top navigation area.
These needs reinforced the importance of designing for clarity, not just style.
By directly addressing these insights in the redesign—through restructured content, simplified navigation, and responsive layout